Receptionist

This position is for AdvitCare Main

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive call, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Responsibilities:

• Calculate the customer’s bill using the computer system

• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket

• Make change accurately and issue receipts to customers

• Answer phones and direct consumer to the proper department and follow up in a timely manner

• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

• Operate switchboard telephone system

• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

• Assist the managers with various clerical duties as needed

• Be friendly, professional, courteous and efficient when working with all customers and employees

• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications:

• Experience with Microsoft Office suite is a plus

• Available to work flexible hours on weeknights & weekends

• Ability to communicate customers' interests needs and requests to management and sales personnel

• Professional personal appearance

• Clean driving record

Starting Salary

• 10 USD per hour (after tax)

Benefits:

• Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans

• Retirement Plan

• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision

• Paid Vacation

• Paid Holidays

• Personal Time Off

• Bereavement Leave

• Employee Discounts

• Referral Bonus

• Academy Training

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.